GRIEVANCE POLICY
URBE University is open to all students who are qualified according to the published admission standards. The University encourages applications from qualified applicants of both sexes, from all cultural, racial, religious, and ethnic groups. The University is committed to non- discrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, marital status, national origin, veteran status, political affiliations, or opinions.
University may attempt conciliation between the parties involved. If conciliation is not achieved, the designated official from the university will issue a final report. Final reports shall be issued within 60 days of receiving the complaint. The alleged offender and complainant will be notified in writing of the outcomes, and procedures for appeal. Upon this final report, corrective action, including sanctions, will be considered, and implemented.
Claims to be found frivolous will result in appropriate sanctions against complainant, as determined the University Officers. Sanctions may include but are not limited to written reprimands on the student or employee’s record, restriction or loss of privileges and suspension. Complaints may be withdrawn, but URBE University reserves the right to continue investigating as it was made aware of an act of discrimination. Any attempt(s) at retaliation shall be treated as a separate allegation of discrimination.
Florida Department of Education
Commission for Independent Education 325 W. Gaines Street, Suite 1414, Tallahassee, FL 32399-0400 Ph.: (850)-245-3200 or (888) 224-6684 www.fldoe.org/policy/cie
Students may also contact the Accrediting Commission of Career Schools and Colleges as shown below.
STUDENT COMPLAINT PROCEDURE
Schools accredited by the Accrediting Commission of Career Schools and Colleges must have a procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission. All complaints reviewed by the Commission must be in written form and should grant permission for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to:
Accrediting Commission of Career Schools & Colleges
2101 Wilson Boulevard, Suite 302 Arlington, VA 22201 (703) 247-4212 Ph.: (850)-245-3200 or (888) 224-6684
A copy of the ACCSC Complaint Form is available at the school and may be obtained by contacting complaints@accsc.org or at https://www.accsc.org/Student-Corner/Complaints.aspx.
Distance Education Students that have completed the internal institution complaint process and the applicable state process, may appeal non-instructional complaints to the Florida SARA PRDEC Council at FLSARAinfo@fldoe.org.